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FREQUENTLY ASKED QUESTIONS

ADMISSIONS INFORMATION

  • WHAT IS THE ADMISSIONS PROCESS?

    When you call CADA, you will speak with an admissions representative and complete a confidential screening. The admissions representative will ask you questions about yourself and the problems you're experiencing. After this initial phone screening, we will schedule a time for you to come in for a confidential assessment or we will schedule a time for you to be admitted. All CADA admissions are scheduled. We do not accept same-day admissions or walk-ins.

  • WHAT PRIVATE INSURANCE PLANS DO YOU ACCEPT?

    • Aetna (Adult Residential and IOP only)
    • Humana Behavioral Health
    • Gilsbar (Some select plans)
    • PPO Plus
    • Blue Cross Blue Shield (BCBS)/Anthem
    • Cigna
    • United Healthcare

    In-network with all Louisiana Medicaid MCOs

    • Aetna Better Health of Louisiana
    • United Healthcare Community Plan
    • AmeriHealth Caritas Louisiana
    • Louisiana Healthcare Connections
    • Healthy Blue Louisiana

    • And some others. Our admissions staff can help determine whether or not your insurance covers CADA’s services.

     **Humana is going to be added to LA Medicaid Expansion as an MCO but proposals and contracts are still pending because of COVID-19

  • WHAT IF I DON'T HAVE INSURANCE?

    If you don't have insurance, but qualify for Medicaid, our staff will help you apply for Medicaid. State funding may be available to prospective clients who are Medicaid-ineligible, do not have private insurance, and who make less than a certain income. Proof of income is required for individuals seeking this type of funding. The fee structure for self-pay clients is based upon reasonable and customary rates for similar services within the service area. Affordable payment plans are available.



LOCAL RESOURCES

  • WHAT ARE RECOVERY HOMES AND OXFORD HOUSES?

    Recovery homes are shelters that base their program on being substance abuse free. An Oxford House is a democratically run, self-supporting, and drug free home. The purpose of recovery homes and Oxford Houses is to provide a safe and supportive environment for people in early sobriety who are not quite ready to live completely on their own. The recovery community in Shreveport-Bossier City offers several recovery homes in which we refer clients once they’ve completed our programs.

  • CAN YOU GIVE ME INFO ON LOCAL AA MEETINGS?

  • WHERE ARE RECOVERY CLUB HOUSES MEETINGS?

    Koala Club

    4809 Shed Rd, Bossier City, LA 71111

    Phone: (318) 747-0411


    Highland Club

    1711 Tulane Ave, Shreveport, LA 71103

    Phone: (318) 636-9388


    Alano Club

    1506 Abbie St., Shreveport, LA 71103


    Alpha Club

    801 Goodwill St., Minden 71055

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