Crisis Response Services

318-222-8511

CADA's Mobile Response Team Serves

9 Parishes of Northwest Louisiana

To contact CADA's Mobile Response Team,
call 318-222-8511 or fill out the form below.

Crisis care is an exciting new approach to how mental health services are delivered in Louisiana. CADA's Mobile Response Team is out in the community, meeting people in crisis where they are. We come because we care.

Anyone experiencing a mental health crisis that they cannot control should call immediately. Our team will listen to you. We want to understand what you are going through so we can connect you with care that will safely and effectively meet your needs. Your preferences and expectations will be acknowledged and honored. Our team will also follow up with you later to ensure you are accessing the services you need and to help with any new issues that arise.

CADA's mobile teams are made up of recognized peer support specialists who are able to draw on their own lived experience with substance use and mental health disorders to connect with the person in crisis on a more personal level. Licensed Mental Health Professionals are also available for assistance and further assessment when needed.

CADA's Mobile Response Team serves Caddo, Bossier, Webster, Claiborne, De Soto, Red River, Bienville, Sabine and Natchitoches parishes. The service is available 24 hours a day, 7 days a week. Medicaid is accepted.

Who should you call when you need help?

When to call CADA's Crisis Mobile Response Team:

• You or someone you know is having a mental health crisis that needs in-person help
• The situation is escalating and not improving with conversation
• There are safety concerns, but not an immediate life-threatening emergency
• You need help at home, in the community, or on-site

What will happen?

• A trained team of peers comes to you
• They support, stabilize, and assess
• They prioritize your preferences and expectations for treatment

When to call 988:

• You need someone to talk to right now
• You are feeling overwhelmed, anxious, depressed, or hopeless
• You are having thoughts of suicide, but are not in immediate danger
• You are worried about someone and want advice on what to do
• You prefer to talk, text, or chat instead of having someone come out

What will happen?

• You’ll talk to a trained counselor
• They help de-escalate and guide next steps
• They can connect you to local resources (including mobile crisis if needed)

When to call 911:

• Someone has been seriously harmed or is about to be
• There is a weapon or immediate danger
• The person is unconscious, severely impaired, or medically unstable
• You cannot safely stay in the situation

What will happen?

• Law enforcement, the Fire Department, and/or Emergency Medical Services will be deployed to your location, as appropriate.

Outreach Coordinator Chris Fort leads local law enforcement on a tour of CADA facilities in 2023.

BECOME A CRISIS RESPONSE SERVICE/RESOURCE PROVIDER!

This massive initiative belongs to our entire Region. Law enforcement and other first responders, healthcare agencies, nonprofit organizations, and more will join together to make sure that we put an end to the revolving door of mental health services for people needing help. Our resource list will include anyone who works with people in one or more of these nine parishes.

Please email your organization's information to austin.theriot@cadanwla.org. Include full contact information and describe the services you provide. Someone from CADA will follow up with you soon.