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FREQUENTLY ASKED QUESTIONS
ADMISSIONS INFORMATION
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WHAT IS THE ADMISSIONS PROCESS?
When you call CADA, you will speak with an admissions representative and complete a confidential screening. The admissions representative will ask you questions about yourself and the problems you're experiencing. After this initial phone screening, we will schedule a time for you to come in for a confidential assessment or we will schedule a time for you to be admitted. All CADA admissions are scheduled. We do not accept same-day admissions or walk-ins.
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WHAT PRIVATE INSURANCE PLANS DO YOU ACCEPT?
- Aetna (Adult Residential and IOP only)
- Humana Behavioral Health
- Gilsbar (Some select plans)
- PPO Plus
- Blue Cross Blue Shield (BCBS)/Anthem
- Cigna
- United Healthcare
In-network with all Louisiana Medicaid MCOs
- Aetna Better Health of Louisiana
- United Healthcare Community Plan
- AmeriHealth Caritas Louisiana
- Louisiana Healthcare Connections
- Healthy Blue Louisiana
- And some others. Our admissions staff can help determine whether or not your insurance covers CADA’s services.
**Humana is going to be added to LA Medicaid Expansion as an MCO but proposals and contracts are still pending because of COVID-19
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WHAT IF I DON'T HAVE INSURANCE?
If you don't have insurance, but qualify for Medicaid, our staff will help you apply for Medicaid. State funding may be available to prospective clients who are Medicaid-ineligible, do not have private insurance, and who make less than a certain income. Proof of income is required for individuals seeking this type of funding. The fee structure for self-pay clients is based upon reasonable and customary rates for similar services within the service area. Affordable payment plans are available.
LOCAL RESOURCES
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WHAT ARE RECOVERY HOMES AND OXFORD HOUSES?
Recovery homes are shelters that base their program on being substance abuse free. An Oxford House is a democratically run, self-supporting, and drug free home. The purpose of recovery homes and Oxford Houses is to provide a safe and supportive environment for people in early sobriety who are not quite ready to live completely on their own. The recovery community in Shreveport-Bossier City offers several recovery homes in which we refer clients once they’ve completed our programs.
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CAN YOU GIVE ME INFO ON LOCAL AA MEETINGS?
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WHERE ARE RECOVERY CLUB HOUSES MEETINGS?
Koala Club
4809 Shed Rd, Bossier City, LA 71111
Phone: (318) 747-0411
Highland Club
1711 Tulane Ave, Shreveport, LA 71103
Phone: (318) 636-9388
Alano Club
1506 Abbie St., Shreveport, LA 71103
Alpha Club
801 Goodwill St., Minden 71055