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FREQUENTLY ASKED QUESTIONS
ADMISSIONS INFORMATION
WHAT IS THE ADMISSIONS PROCESS?
When you call CADA, you will speak with an admissions representative and complete a confidential screening. The admissions representative will ask you questions about yourself and the problems you're experiencing. After this initial phone screening, we will schedule a time for you to come in for a confidential assessment or we will schedule a time for you to be admitted. All CADA admissions are scheduled. We do not accept same-day admissions or walk-ins.
WHAT PRIVATE INSURANCE PLANS DO YOU ACCEPT?
- Aetna (Adult Residential and IOP only)
- Humana Behavioral Health
- Gilsbar (Some select plans)
- PPO Plus
- Blue Cross Blue Shield (BCBS)/Anthem
- Cigna
- United Healthcare
In-network with all Louisiana Medicaid MCOs
- Aetna Better Health of Louisiana
- United Healthcare Community Plan
- AmeriHealth Caritas Louisiana
- Louisiana Healthcare Connections
- Healthy Blue Louisiana
- And some others. Our admissions staff can help determine whether or not your insurance covers CADA’s services.
**Humana is going to be added to LA Medicaid Expansion as an MCO but proposals and contracts are still pending because of COVID-19
WHAT IF I DON'T HAVE INSURANCE?
If you don't have insurance, but qualify for Medicaid, our staff will help you apply for Medicaid. State funding may be available to prospective clients who are Medicaid-ineligible, do not have private insurance, and who make less than a certain income. Proof of income is required for individuals seeking this type of funding. The fee structure for self-pay clients is based upon reasonable and customary rates for similar services within the service area. Affordable payment plans are available.
LOCAL RESOURCES
WHAT ARE RECOVERY HOMES AND OXFORD HOUSES?
Recovery homes are shelters that base their program on being substance abuse free. An Oxford House is a democratically run, self-supporting, and drug free home. The purpose of recovery homes and Oxford Houses is to provide a safe and supportive environment for people in early sobriety who are not quite ready to live completely on their own. The recovery community in Shreveport-Bossier City offers several recovery homes in which we refer clients once they’ve completed our programs.
CAN YOU GIVE ME INFO ON LOCAL AA MEETINGS?
WHERE ARE RECOVERY CLUB HOUSES MEETINGS?
Koala Club
4809 Shed Rd, Bossier City, LA 71111
Phone: (318) 747-0411
Highland Club
1711 Tulane Ave, Shreveport, LA 71103
Phone: (318) 636-9388
Alano Club
1506 Abbie St., Shreveport, LA 71103
Alpha Club
801 Goodwill St., Minden 71055